Head Office 252 Abbotsford Rd, Bowen Hills Qld 4006

Customer Testimonials

Amazing to Deal With

I wanted to provide feedback about our service experience with Daniel Kelly and Dean (the cladding installer), both of whom were absolutely amazing to deal with.

We felt confident with their engagement, communication and expertise and they both represent ABBEY Thermalboards exceptionally well.

They were meticulous with their timing and delivered on every promise for the quotes and installation.

They both deserve recognition and we have become enthusiastic ambassadors for the Company.

Trevor & Charmaine Devitt, Mar 2024

Achieved an Excellent Result

I commend your company for sending just one capable man Dean who did the work of two men each day. With quiet confidence he knew what he had to do and just got on with it.

This house was built in 1922. I have done my own maintenance and renovations over many years (With a little help from tradesmen). I have come across some pretty crook tradesmen especially in younger generation in the last 20 years.

Your Dean was a refreshing change. Punctual on the job 15 mins early most days despite extreme weather conditions for the entire week. Dean quietly achieved an excellent result (considering uneven walls, water pipes, tank pipes, first flushes, awnings, etc.) – it was no easy job. I felt the need to bring this young man to your attention. He is a valuable asset to your company, probably more than a boss like yourself in an office would realise. You know the value of David Slade over the years in an office so I don’t need to tell you what you already know.

Yours sincerely,

S. M., July 2022

The Place Looks Amazing

We would like to place on record how pleased we are with the whole process.

David as your sales representative was a joy to work with. He gave us the facts and gave us the respect to decide what was right for us. We never felt under pressure but we always knew we trusted his experience and guidance. Thank you David.

In the office, Tara and Jan were attentive and professional. We always knew where the process sat and when the next milestone was approaching, it happened exactly when they said it would. Thank you Tara and Jan.

Dean did a great job on site. Apart from being an excellent tradesperson, he was courteous, personable and professional in every way and we enjoyed having him around. Thank you Dean.

The place looks amazing – we are thrilled with our decision and how it turned out.

 
 

David Y, April 2023

Very happy with ABBEY

Very happy with ABBEY Thermalboards Cladding.

Dean was excellent to deal with, very professional and did a really good job on the installation. Would definitely use again.

 

Mark Lees, January 2022

I am in love with my house again

I am in love with my house again.

Dean was so professional, fast and accurate. He did a wonderful job and I now wish I had done this years ago.

The price was also much less than I had anticipated. Very happy.

Jules Cann, September 2021

Bloody Legend

We would highly recommend Abbey Thermalboards. From the start to the finish it was seamless and they were happy to work around our working.

We had Dirk that come and gave a free measure and quote he was good to deal he was very informative and patient without being pushy for us to sign a contract answering all our questions and concerns with the utmost professional manner.

We also liked the safeguard payment plan that protects us with us holding back 50% of the final contract amount to make sure we are completely happy with the end result.

We had Rick Grayfoner (a one-man band) come and install the Vinyl Cladding – what a absolute pleasure to have at our place. His craftmanship is impeccable, his professionalism is second to none and I would NOT hesitate in recommending Rick to anyone in our local vicinity.

His knowledge and experience shows in the completion of our house its exceptional and its exceeded all our expectations we couldn’t be happier with the results you are a bloody legend Rick and a huge asset to ABBEY. Thanks again!

Norm and Angie Hunter, May 2021

We thoroughly recommend their workmanship

Hi,

We have just had our house clad by Mick and Steve.

We were delighted with the excellent job they did and also appreciated their friendliness, tidiness and consideration of any requirements we had.

We thoroughly recommend their workmanship. The estimator Dirk Pronk has also been great to deal with and was extremely helpful when we were choosing colours.

Many thanks,

G and J Moran, October 2020

Coped with all issues without problems

Just a quick email to express my thanks, the installation has been completed and your team has done a good job.

Mick and Steve were great, (those guys are definitely keepers), they worked and coped with all issue without problems.

Please give them our thanks for taking that extra care that makes all the difference on site.

C Springett, October 2020

I couldn't be happier

Hi,

I just wanted to share before and after photos of my house. I couldn’t be happier with the unbelievable job that Mick and Steve done on my place. I have never met two more down-to-earth guys. They are very professional with their work. Your company is very lucky to have them doing a wonderful job.

Once again, thank you so very much from the bottom of my heart.

L Padden, July 2020

Super Happy with the Insulating Factors

We are very happy with the entire process, from David to Dean.

Both were great to deal with and we couldn’t be happier with the result.

We have noticed a significant difference in the house temperature, so super happy with the insulating factors.

Kristyna, May 2020

Highly Recommend ABBEY Thermalboards

We would highly recommend ABBEY Thermalboards. I saw a newly completed house in our town and emailed them for a quote. Within 2 days we had a visit from Pete (who was in our area) & measured and quoted.

Vinyl Cladding House Abbey Thermalboards BundabergPrior to this he gave me a list of completed homes in our town. Spoke to a local lady who had hers done 20 YEARS ago – and still looks like it was freshly painted – she also had outstanding comments about workmanship & the company. The installers Mick & Steven turned up 5 weeks later with everything they needed – took less than 2 days to install on our 3 bedroom home.

They were lovely friendly guys where nothing was an issue and all our needs were met – including framing up and covering some glasses panels and a window.

Very professional installers who worked non stop and did an amazing job… Now to make the rest of our house look so great. Thanks ABBEY Thermalboards!

 

P Williams, August 2019

From Shabby to Beautiful

Dear Sir,

The appearance of the house has changed from shabby to beautiful, a result with which we are very happy.

Vinyl Cladding House External Wall Very Happy Customer Abbey Thermalboards

Mr Slade explained everything in a professional yet understandable way.
His friendly manner and knowledge reassured us that we had chosen the best quality product.

Dean arrived on time each morning and carried out the task professionally and thoroughly and was very friendly.
Both are a credit to your company.

Thank you for a lovely new house.

 

Yours faithfully,

L Bridgeford, July 2019

Customer Feedback

Happy Customers

Could not be happier with our finished job. The Tradesman that did the job or should I say craftsman, did an awesome job with lots of attention to detail.

WE are happy customers.

J Kesby, June 2019

Done an Absolutely Outstanding Job

Hello,

Vinyl-Cladding-House-Gold-Coast-Customer-Testimonials-Abbey-Thermalboards-1My name is Rowan Allen and I have recently had ABBEY Thermalboards applied to my home. I would just like to say that Rick has done an absolutely outstanding job.

Rick was an absolute pleasure to have at my home. He is a true craftsman and takes pride in every aspect of his work down to the finest detail.

He is very knowledgeable in his trade and has offered low-priced solutions to even further make my home what I want it to be. Rick also has excellent customer services skills and offers great communication.

I really felt like I was part of the process.

Rick is by far, the BEST tradesman I have had work on my home and I think he is a great asset for ABBEY Thermalboards.

R Allen, February 2019

Wonderful Job, Very Happy

I am in love with my house again. Dean was so professional, fast and accurate. He did a wonderful job and I now wish I had done this years ago.

The price was also much less than I had anticipated.

Very happy.

Customer-testimonials-happy-vinyl-cladding-house-abbey-thermalboards

J Cann, May 2019

Travelled to North West NSW to Quote

No problems with recommending ABBEY Thermalboards. Peter was willing to travel to North West NSW to quote the job.

One of ABBEY’s NSW-based competitors not even interested in quoting for the said job.

Cladder Mick and his son well organised.

Vinyl-Cladding-House-Gympie-Customer-Testimonials-Abbey-Thermalboards

G Ryan, November 2018

Excellent, Professional, Courteous

We would highly recommend ABBEY Thermal Boards.

Customer-testimonials-happy-vinyl-cladding-house-abbey-thermalboards

We found the salesman, David, very informative, answered all our questions clearly and was most helpful with suggestions re: colour and trim.

The installers, Terry and Blake, were excellent, professional and courteous. Terry, a long term employee of ABBEY, obviously takes pride in his work and ensures everything is done to a high standard.

The end result was above our expectations and it has transformed the appearance of our house. David even called after the completion of the job to ensure we were pleased with the result. Bonus – no more painting!

M and E Killoran, April 2018

Professional, Polite, Outstanding

We had the pleasure of dealing with ABBEY Thermalboards in the beginning of 2018.

Our introduction to the company was by a representative visiting ate our request to conduct a measure and quote. He was professional, polite and an outstanding representative for the company. We were so impressed with the quote we signed up immediately.

Our cladding was a large job however it was completed without fuss by Dan despite the very hot weather. Dan completed the work by himself and did an outstanding job. We are very pleased with Dan, he was brilliant. The actual product is outstanding.

We noticed an obvious change to the temperature of the house with the cladding and a change to outside noise due to the insulating properties. We are very happy with the product and service provided approaching 12 months later.

<span style="color: #1388cc; font-weight: 600;”>I highly recommend this company.

Jason Prins, October 2018

No hesitation recommending ABBEY!

Our new look house looks fantastic and the whole process from quote to delivery and installation went very smoothly. The installer did a very neat job, was fast, very polite and cleaned up the mess beautifully.

We have no hesitation in recommending ABBEY Thermalboards!

Kathryn Hunter, March 2018

It looks great and will pay off in the long term!

I couldn’t recommend ABBEY more. David (the sales rep) answered all my questions, came back several times to ensure we were comfortable with the product and to make sure my wife was happy as she couldn’t make the initial meeting.

The installers (John and Earl) did an incredible job. They came across a structural issue with my home whilst doing their work. They helped me come up with a remediation plan which delayed them a couple of days. They didn’t mind as they genuinely wanted the job done right.

Cladding is expensive however they were cheaper than their competitors and it’s and investment in my home. It looks great and it will pay off in the long term as I never have to paint again!

Duncan Little, January 2018

Great to deal with!

Great to deal with from start to finish, installation was so fast and result looks great!

Cost was very reasonable versus painting.

Svata Barton, December 2017

More than impressed!

I David Smith of Fingal Head NSW had ABBEY vinyl cladding attached to my house in 1994. I have been very happy with it’s durability and low maintenance throughout that period.

In march this year I had a major fire in my 9×9 colourbond shed 5 meters from my house. The heat was so extreme due to the amount of flammable material stored in there the colourbond shed collapsed on itself.

Amazingly the vinyl cladding on the house which was only metres away buckled and melted but did not ignite. I feel many other building materials would have ignited thus destroying the whole house.

Once again I’ve been more than impressed with the qualities of ABBEY vinyl siding!

David Smith, November 2017

Extremely thrilled!

I internet banked into your account this afternoon on completion of my cladding. I am extremely thrilled with it! I would also like to praise Dean as a young man and as a workman, he really is a lovely person.

Sheila, November 2017

Very Happy Customer

I am writing to you as I would like to personally thank mike your sales representative and terry your tradesman for the work and effort in looking after my self so well recently. 

I am very pleased with the professional work that Terry showed over the course of the installation of the thermal boards.
I am a very happy customer and will certainly recommend your company to family and friends.

Mark, November 2017

Don’t have to paint ever!

Frankly, the whole experience with ABBEY has been positive, from first contact, quotation through to installation.

The house was completed within the time frame specified and the tradesman on the job couldn’t have been more helpful. The end product exceeded my expectations. The silver lining……I don’t have to paint ever again!

I thoroughly recommend ABBEY Thermalboards!

Michael Clohessy, September 2017

Results were fantastic

I have utilised the services of ABBEY Thermalboards for the purpose of cladding the Wishart Scout Hall on behalf of Scouts Association Qld and found their service exemplary, from the original quotation process followed by ordering and delivery then the on site works carried out. I found each and every staff member that I dealt with personable, professional and most of all courteous and obliging throughout every process or request.

I had discovered that most all of the staff at ABBEY Thermalboards had been employed with the company for longer than (20) years which speaks volumes why this company is so successful. I would have no hesitation in recommending ABBEY Thermalboards to anyone looking to improve the aesthetics of their residence or business dwelling.

Our results were fantastic and we are currently processing an order for another cladding job for Scouts hall Southport Gold Coast. Commercial Asset Services pride themselves in achieving the best possible result for our clientele and with our association with ABBEY Thermalboards, we can be assured that this is maintained to a quality of excellence.

A very happy client.

Tony Noel, Business Development Manager | Commercial Asset Services
September 2017

★★★★★ 5 stars!

Chris Sears, September 2017

Really happy with their work

Dean has done a wonderful job on my house, he was very professional and courteous and a really good worker.

Peter Edwards, who quoted for the job was also very professional and courteous so overall I found dealing with ABBEY was a good experience.

They were great, followed up with me, did what they said they would and I was really happy with their work.

Trish, August 2017

Could not be any happier

I would highly recommend ABBEY.

The representative who met with us was very professional. He was not pushy and we felt very comfortable with him. He was happy to call back with more samples and answer our questions.

The workmanship of the person who did the cladding was exceptional. We could not be any happier.

The person took great care in every detail. His work exceeded all our expectations.

Lionel Chinn, 2016

Totally transformed the look of our house

Fantastic company – really looked after us through the whole process.

Everyone from the office to the warehouse and our installers worked really hard to ensure we had a result we were happy with. The product is great and has totally transformed the look of our house. It is durable, termite proof and never needs painting so is well worth the investment.

Special thanks to our installers Terry and Taylor, they were a great team and really lovely to interact with day to day. A genuine and sincere thanks to ABBEY from both my wife and myself.

Nathan, 2016

Top Class

From the outset dealing with your rep, Roger, then seeing the product convinced me and the committee who are N.H.D.A Nobby to go ahead with having the job done. Roger is an easy man to deal with and was only too willing to spend more than one visit to explain the system of installation.. Dean and Will, who carried out the work were the most amiable and courteous young men I’ve dealt with in a long time. Nothing was a trouble to them and the finish on the job, top class. the before and after look was chalk and cheese. Thanks Dean and Will I wish you both well I recommend the product. Ian Jackson

Ian Jackson, 2016

★★★★★ 5 stars! 

Matt Bassos, 2016

Great Service!

Great service from start to finish. Quality product & even better service.

Anu Rajendran, 2015
Long Serving Member Certificate of Appreciation - Master Builder, Abbey Constructions
Abbey Thermalboards MBA QLD Member
Abbey Thermalboards Wall Cladding since 1981 for Queensland, Northern New South Wales

We are Australian-owned & relied on for Vinyl Wall Cladding since 1981.
Over 40 years, we only employ highly experienced,
fully trained ABBEY tradesmen.

ABBEY Cladding – Designed for the Australian climate.

Call ABBEY 1800 621 113

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